You can spend your Love2shop card in 95+ stores. For the full list of retailers please click here.
If you register your Love2shop card here www.love2shop.co.uk you can; view your balance and activity, report a lost or stolen card and get exclusive offers and deals including e-codes for experience days or online spending.
No – you are unable to buy additional points. Only points awarded through the scheme can be used towards rewards.
Rewards can be delivered within the UK. You can choose your address for delivery when you place your reward order. This should be an address where someone is available to sign for the delivery.
No - however if you do have a special request or query regarding your order please contact us.
Delivery times will vary depending on the time you place your order, however, your order is usually shipped within 48 hours after receiving a confirmation email, it can then take 3-5 working days to arrive or 5-7 working days during busy periods. Digital codes can take up to 48 hours to arrive between Monday to Friday.
All funds on your Love2shop card must be used before the expiry date, or the funds will be lost.
Please visit the contact us page with your full name, full delivery address and a confirmation number if your reward has not arrived after 10 working days of placing the order.
Please visit the contact us page with the details and we will aim to resolve this for you as soon as possible.
Generally rewards will need to be signed for – particularly if they are high value items. Please enter a delivery address where someone will be available to sign for a reward – this can either be a residential or work address.
You can change your delivery address providing it hasn’t yet been dispatched. Please visit the contact us page with all the order details and the new delivery address required. Please contact us as soon as possible after the order is placed to avoid disappointment.
You can cancel your order providing it hasn’t yet been dispatched. Please visit the contact us page with the order details as soon as possible after you have placed the order.